Workflow and Business Process Software from DMA

Workflow Management Software

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Workflow Management from DMA

Workflow Management

Workflow n. - the flow or progress of work done within a company, department or person.

Management n. -the act, manner, or practice of managing, handling or controlling something.

Workflow Management is vital if an organisation is to operate efficiently, keep its overheads to a minimum and maximise customer retention and satisfaction. Internal Processes describes the application within Sentinel docuMentor that allows organisations to get everyone working to the same sheet by managing their work flow by designing individual processes in-house.

All organisations are built on a number of internal work flow processes, from the prescribed method of greeting someone on the telephone to tracking the certification and accreditation of employees and sub contractors.

In order that consistency can prevail Data Management Associates have developed an intuitive method of building processes within the business. It can be set up in a day and end users need very little training. Work Flow and Process management are the foundation of every successful organisation. The Internal Processes 'module' from DMA will enable your business to run efficiently and consistently - this will improve the perception your customer's have of your organisation and improve customer retention.

Business Management Software is now key to the success of any growing business. Forward thinking organisations are looking beyond their Accounting software and tired CRM solutions. They can see the real benefit of implementing software that fine tunes their business in ways that are easy to use and simple to implement. Data Management Associates have developed an integrated suite of software that provides advanced document management, work flow and process design tools, sales process management software in addition to a range of infinitely adaptable applications that work to increase efficiencies and reduce valuable time overheads.

Document Management

"Who's got that missing sales order?" - No more missing files. There is far more to document management than Word templates, amendable mail shots, and customised marketing although we do of course include these useful features as standard. The Data Management Associates solution provides backup to your administration processes and an easy to use enterprise wide filing system that means that 'lost files' are a thing of the past. We retain all created, sent and received files, including email, Word, Excel, pdf ... within an ordered filing system that takes minutes to learn. Sounds easy, but don't be fooled, behind this scalable software ( it can handle 75 users and thousands of documents) is a sophisticated data management system that users don't see, that protects your data, and reminds you when important actions need to be undertaken.

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