Headlines
Airports can now raise Service Levels by using the latest DMA Online Complaints and Suggestions software full story...
Airlines will improve Pilot Certification and Compliance with Accreditation Tracking solution from DMA full story...
Waste Disposal Firm to increase Customer Service by Automating Route Planning full story...
Solicitors Increase efficiency by installing DMA Document Management Software full story...
National Training Awards go online with latest Web Application from DMA full story...
DMA announce advanced Sales Process solution for B2B enterprises full story...
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Custom Applications
Custom n. - built to the specification of the buyer.
Application n. - a computer program that performs useful work on behalf of the user.
Despite the myriad of features and functionality of today's Windows based software, very few companies can put all of these to actual productive use. At best, a very low percentage of the application feature set is ever employed.
Data Management Associates' custom- software approach analyses Clients' requirements in order to deliver the most cost effective solution to address their needs. In some instances this may require a complete custom-developed application. Alternatively, Data Management Associates may recommend an existing shrink wrapped product or a combination of both.
The prime driving force force in these considerations is the value the client business derives from the resulting solution.
Business Management Software is now key to the success of any growing business. Forward thinking organisations are looking beyond their Accounting software and tired CRM solutions. They can see the real benefit of implementing software that fine tunes their business in ways that are easy to use and simple to implement. Data Management Associates have developed an integrated suite of software that provides advanced document management, work flow and process design tools and even sales process management software. THis is in addition to a range of infinitely adaptable applications that work to increase efficiencies and reduce valuable time overheads.
Document Management - Talking Point
"Who's got that missing sales order?" - No more missing files. There is far more to document management than Word templates, amendable mail shots, and customised marketing although we do of course include these useful features as standard. The Data Management Associates solution provides backup to your administration processes and an easy to use enterprise wide filing system that means that 'lost files' are a thing of the past. We retain all created, sent and received files, including email, Word, Excel, pdf ... within an ordered filing system that takes minutes to learn. Sounds easy, but don't be fooled, behind this scalable software ( it can handle 75 users and thousands of documents) is a sophisticated data management system that users don't see, that protects your data, and reminds you when important actions need to be undertaken.
Work Flow - Talking Point
"Why do you do it that way?" - Everyone working to the same sheet. Every organisation is built on a number of work flow processes, from the prescribed method of greeting someone on the telephone to tracking the certification and accreditation of employees and sub contractors. In order that consistency can prevail Data Management Associates have developed an intuitive method of building processes in-house. It can be set up in a day and end users need very little training. Work Flow and Process management are the foundation of every successful organisation.
