Headlines
Airports can now raise Service Levels by using the latest DMA Online Complaints and Suggestions software full story...
Airlines will improve Pilot Certification and Compliance with Accreditation Tracking solution from DMA full story...
Waste Disposal Firm to increase Customer Service by Automating Route Planning full story...
Solicitors Increase efficiency by installing DMA Document Management Software full story...
National Training Awards go online with latest Web Application from DMA full story...
DMA announce advanced Sales Process solution for B2B enterprises full story...
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Custom Applets Design
Custom n. - built to the specification of the buyer.
Applet n. - a small program that is executed within a larger application program.
Design v. - 1. to conceive, invent or form a plan.
Within the Document Management software, Sentinel docuMentor, Data Management Associates have included an 'Applet' designer which allows our consultants and software design staff to dramatically reduce the the production of a client's bespoke software requirements.
Our existing software is easy to use, highly functional and feature rich but as mentioned elsewhere on this web site we recognise that each organisation is unique and as such may benefit from the ability to fine tune the business software strategy. Your consultant can quickly identify a need within your business and layout the required data structure on-site and with your direct involvement. In this way a specification can be passed to developers immediately and delivered in the shortest possible time.
Business Management Software is now key to the success of any growing business. Forward thinking organisations are looking beyond their Accounting software and tired CRM solutions. They can see the real benefit of implementing software that fine tunes their business in ways that are easy to use and simple to implement. Data Management Associates have developed an integrated suite of software that provides advanced document management, work flow and process design tools, sales process management software in addition to a range of infinitely adaptable applications that work to increase efficiencies and reduce valuable time overheads.
Document Management
"Who's got that missing sales order?" - No more missing files. There is far more to document management than Word templates, amendable mail shots, and customised marketing although we do of course include these useful features as standard. The Data Management Associates solution provides backup to your administration processes and an easy to use enterprise wide filing system that means that 'lost files' are a thing of the past. We retain all created, sent and received files, including email, Word, Excel, pdf ... within an ordered filing system that takes minutes to learn. Sounds easy, but don't be fooled, behind this scalable software ( it can handle 75 users and thousands of documents) is a sophisticated data management system that users don't see, that protects your data, and reminds you when important actions need to be undertaken.
Work Flow
"Why do you do it that way?" - Everyone working to the same sheet. Every organisation is built on a number of work flow processes, from the prescribed method of greeting someone on the telephone to tracking the certification and accreditation of employees and sub contractors. In order that consistency can prevail Data Management Associates have developed an intuitive method of building processes in-house. It can be set up in a day and end users need very little training. Work Flow and Process management are the foundation of every successful organisation.
