Headlines
Airports can now raise Service Levels by using the latest DMA Online Complaints and Suggestions software full story...
Airlines will improve Pilot Certification and Compliance with Accreditation Tracking solution from DMA full story...
Waste Disposal Firm to increase Customer Service by Automating Route Planning full story...
Solicitors Increase efficiency by installing DMA Document Management Software full story...
National Training Awards go online with latest Web Application from DMA full story...
DMA announce advanced Sales Process solution for B2B enterprises full story...
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Sentinel DocuMentor
Moving to a paperless office has been the dream of IT and business professionals for many years. This where good document management software can play its part. Although we are unlikely to ever do away with paper, Data Management Associates can dramatically cut the use of paper files, ensure that filing is improved and missing or mislaid files are a thing of the past.
The DMA 'Sentinel docuMentor' solution provides a robust and easy to use document creation and filing method that mirrors the real world paper based systems and the way the most efficient offices work now. Sentinel can handle most electronic file types and keeps all relevant information per client, project, supplier - in one place. This means there is no more searching your network for that elusive Word file or the email that arrived on someone else's desk.
Sentinel docuMentor is a "Front Office" application designed to increase staff productivity and to complement the Microsoft Office suite. Sentinel offers an effective method of managing projects, clients, cases with document production, tracking and retrieval. This harnesses the power of the Windows environment to offer an enhanced level of functionality to the 'Office' user. Just as important, this functionality is delivered through an easy to use, intuitive interface, which can be further customised to suit an organisations individual needs.
Document Management as it's meant to be.
"Who's got that missing sales order?" - No more missing files. There is far more to document management than Word templates, amendable mail shots, and customised marketing although we do of course include these useful features as standard. The DMA solution provides backup to your administration processes and an easy to use enterprise wide filing system that means that 'lost files' are a thing of the past. We retain all created, sent and received files, including email, Word, Excel, pdf ... within an ordered filing system that takes minutes to learn. Sounds easy, but don't be fooled, behind this scalable software ( it can handle 75 users and thousands of documents) is a sophisticated data management system that users don't see, that protects your data, and reminds you when important actions need to be undertaken.
Work Flow
To further enhance your business processes Sentinel docuMentor also includes an easy to learn workflow tool. This means that everyone will be working to the same sheet. Organisation is built on a number of work flow processes, from the prescribed method of greeting someone on the telephone to tracking the certification and accreditation of employees and sub contractors. In order that consistency can prevail DMA have developed an intuitive method of building processes in-house. It can be set up in a day and end users need very little training. Work Flow and Process management are the foundation of every successful organisation.
